Shipping policy

Shipping and shipping costs

The following conditions apply:



country Shipping costs Delivery time
De, at

€ 4.99 Premium shipping DHL
€ 4.99 Standard shipping AT
(Free shipping from € 50)

De, AT: 2-4 working days-depending on the product

Ch CHF 6.99 CHF standard shipping CH
(Free shipping from 50 €/50CHF)
3-7 working days-depending on the product
EU

€ 9.99 (free shipping from € 150)

€ 17.99 Express shipping (free shipping from € 300)

3-10 working days-depending on the product
EU2* € 17.99 Express shipping (free shipping from € 300) 2-5 working days-depending on the product
NOW/UK € 21.99 Express shipping 2-7 working days-depending on the product

 

Express shipping rest: € 17.99

*Cyprus, Bosnia and Herzegovina, Romania, Iceland, Portugal, Czech Republic, Bulgaria, Lithuania, Las Palmas (Spain), Santa Cruz de Tenerife (Spain), Melilla (Spain)

 

Our shipping partner:

Moleqlar


Returns

You don't want to keep the ordered product or have you bought the wrong article or the wrong amount? That can happen! You have a 30-day right of return with us. Within this time you can return the purchased items without specifying reasons for buying price or for exchange at the following address:

 

For Orders from Germany:
Moleqlar GmbH
c/0 Weship fulfillment
Geretsrieder Strasse 28
84478 Waldkraiburg
Germany

For Orders outside of Germany (International):
Moleqlar GmbH
Friskusweg 10
8141 Premstätten
Austria

The return takes place at your own expense And is not worn by moleqlar.

Please contact the customer service in advance and let us know the shipment number when shipping to avoid delays in the assignment.

To ensure that your return is safe from us, we ask you to send the return so that it is trackable.  This offers you and us the certainty of being able to check the status and receipt of the return at any time. Please use a shipping method that provides tracking information. Thank you for your support and your understanding.

Shipping conditions & delivery time

The goods are delivered exclusively in Europe. Insofar as no other period is specified in the respective offer, the goods are delivered in Germany (Germany, Austria) within 2 - 4 working days, in Switzerland within 3 - 7 working days and for deliveries abroad within 3 - 10 working days after the contract is concluded (if you have an agreed advance payment).


Please note that there is no delivery on Sundays and public holidays.


Your order will be processed and processed automatically. Accordingly, we can usually no longer make any changes shortly after the order has been ordered.

Once you have ordered items with different delivery times, we will send the goods in a common shipment if we have not made any different agreements with you. In this case, the delivery time is determined according to the article with the longest delivery time you have ordered.

Shipping partner

The shipping takes place with our shipping partners DHL, Post AT and Fedex.


Shipping costs

All information on shipping costs including statutory VAT.